Our Commitment to Privacy

Last Updated: January 2024

ProRakeback ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for an account or newsletter
Contact us through our contact forms
Participate in surveys or promotions
Subscribe to our mailing list

This information may include:

Name and email address
Phone number (if provided)
Country of residence
Poker site usernames (for tracking purposes)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

IP address and location data
Browser type and version
Operating system
Pages visited and time spent
Referring website
Device identifiers

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision: To provide and maintain our services
Communication: To send you newsletters, updates, and promotional materials
Affiliate Tracking: To track referrals and ensure proper commission attribution
Website Improvement: To analyze usage patterns and improve our website
Customer Support: To respond to your inquiries and provide assistance
Legal Compliance: To comply with applicable laws and regulations
Security: To detect and prevent fraud and security threats

Cookies and Tracking Technologies

What Are Cookies

Cookies are small text files stored on your device when you visit our website. We use cookies and similar tracking technologies to enhance your browsing experience and for affiliate tracking purposes.

Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors use our site
Affiliate Cookies: Track referrals for commission purposes
Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and our ability to track referrals for your benefit.

Information Sharing and Disclosure

When We Share Information

We may share your information in the following circumstances:

Affiliate Partners: We share necessary information with poker sites to track referrals and ensure you receive bonuses
Service Providers: With third-party vendors who assist in operating our website and services
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with mergers, acquisitions, or asset sales

What We Don't Share

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

SSL encryption for data transmission
Secure server infrastructure
Regular security audits and updates
Access controls and authentication
Data backup and recovery procedures

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to certain processing activities
Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

Third-Party Services

Analytics Services

We use third-party analytics services (such as Google Analytics) to understand how our website is used. These services may collect information about your visits to our site and other websites.

Social Media

Our website may contain links to social media platforms. These platforms have their own privacy policies, and we are not responsible for their practices.

Poker Site Partners

When you click on our affiliate links, you will be directed to third-party poker sites. These sites have their own privacy policies and terms of service.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Children's Privacy

Our services are not intended for individuals under the age of 18 (or 21 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Through our website contact form
By email (contact information available on our website)

We will respond to all privacy-related inquiries within 30 days.